Healthcare IT

Keep yourself updated on healthcare news regarding practices and medical software. The new regulations and trends in the health industry and all that you need to know.

Leave a comment

No ICD-10 Penalty till 2017?

With the SGR repeal bill signed into law, the ICD-10 transition deadline of October 1 2015 is almost certain. However, an interesting recommendation surfaced last week during a hearing about HHS’ proposed 2016 budget.

Senator Bill Cassidy recommended that ICD-10 penalty be delayed for two years. This essentially means that CMS will continue accepting, processing and paying claims filed in ICD-9 even post October 1 for the next 2 years.

Secretary HHS Sylvia Burwell , countered by saying that many large payers and providers are ready and waiting for ICD-10 and that HHS is working to provide technical assistance and training to those organizations that are not at this point prepared.

For Further read Visit:

Check out amazing infogrphic related to ICD-10



1 Comment

How can I safeguard my practice from Claim Denials?

Claim denials are the main reason behind the decreasing bottom line and low profit margins of many small, medium and large practices. Physicians put patients first in their practice, which is why providing quality care is their main priority. However it’s quite impossible for physicians to receive the ‘fair reimbursement’ for their services.
It is estimated that 20 to 30% of claims are denied by insurance companies on first submission. The main causes of these denials are errors made by the administrative and billing staff. Entry of incomplete or inaccurate information and failure to keep up with new billing regulations and insurance policies are the most common mistakes that lead to an increased claim denial rate. COO of RemitData, Brian Fugere, identified the five most common claim denials that affect practice revenue; duplicate claims, claims lacking information, eligibility expiration, claims uncovered by insurer and time limit expiration.
After identifying the problems, I got in touch with several renowned physicians and medical billers to find solutions for these problems. The three most effective techniques to reduce claim denials are

Claim Scrubber-CureMD

1. Making use of Claim Scrubber tools:

Claim scrubber is the latest technology being adopted by clearinghouse vendors for aiding billers in catching errors in claims prior to submission. Unlike Clean Claim Checks, A claim scrubber ensures that CPTs and ICDs are entered correctly in the claims. Other features of claim scrubbers include checking formats and validity of insurance policies, suggesting corrections for proper coding and providing quick results. Claim scrubber eliminates the need to manually check claims before their submission to insurance companies, and thus contribute in reducing denials by a large extent.

2. Keeping a Claim denial log

Claim denial logs can help billers in identifying claim error trends early, and react accordingly. These logs can be maintained both electronically or via paper. They should include important information like written documentation of insurance companies, date of submission and rejection, amount, reason of claim rejection or denial, and how effectively did the billing team of the practice handle the process. Physicians need to understand why their previous claims were denied so they can avoid such mistakes in the future.

3. Consider outsourcing billing

Errors on the biller’s part are responsible for more than half of all claim denials and rejections. The best alternative is to either assign each of your billers to one or two individual health plans, because of the difference of policies and reimbursement contracts among insurance companies. This can help the billers gain expertise in the plans they are assigned to. For small and medium practices, an even better alternative is to Outsource Medical Billing to a third party vendor. The reasons: they are up-to-date with billing regulations, healthcare policies, and upcoming major changes in the healthcare system like ICD-10.
After implementing these techniques at your practice, you will observe a significant reduction in the claim denials at your practice. Do let us know if the strategies made a difference to the billing revenues at your practice in the comments section below.

Leave a comment

Back to 90 days: The big Meaningful Use announcement

The Announcement:

Healthcare providers across the country breathed a collective sigh of relief when The Centers for Medicare & Medicaid Services (CMS) announced its plan to implement a new rule which would shorten the 2015 Meaningful Use reporting period from 365 to just 90 days.

The federal agency’s Chief Medical Officer (CMO) Patrick Conway, M.D. made this announcement via a blog post on January 29.

“The new rule, expected this spring, would be intended to be responsive to provider concerns about software implementation, information exchange readiness, and other related concerns in 2015,” he said, adding that “It would also be intended to propose changes reflective of developments in the industry and progress toward program goals achieved since the program began in 2011.”

Meaningful-Use  CureMD

The list of proposals being considered by CMS:

  • Realigning hospital EHR reporting periods to the calendar year. Consequently, eligible hospitals will have much-needed time to conveniently amalgamate the 2014-Edition software with their workflows. They would also be assisted in adapting to other quality programs which have similar requirements.
  • Adjust other MU specifics so that they are aligned with the long-term goals of the program, and to decrease the complexity and reporting burden faced by providers.
  • Shortening the 365-day reporting period for EHRs in 2015 would aide in accommodating these changes.

The distinction:

However, it is pertinent to mention that the forthcoming proposed rule for MU Stage 3 is unrelated to this announcement; and will go on as planned. The proposal for Stage 3 will be applicable for the Meaningful Use of EHRs from 2017 onwards.

The history:

Many stakeholders in the health care industry had united in opposition of the 365-day MU reporting period for 2015.  The pressure groups were able to persuade several members of the Congress to push for legislation to reduce the reporting period to 90 days.

In response to the final rule published by CMS and the Office of National Coordinator for Health IT (ONC) last August, Congresswoman Renee Elmers drafted the Flex-IT bill in the September of 2014.

The aim of this legislation was for providers to continue 90-day EHR reporting for receiving Meaningful Use incentive payments. However, the last legislative session came to an end before anything significant could materialize.

The bill was re-introduced on January 12, 2015, and College of Healthcare Information Management Executives (CHIME), the American Hospital Association, the American Medical Association, and other large healthcare groups supported its reintroduction.

The reasons:

Pressure to reduce the reporting period had been piling on the CMS for quite some time. More and more care providers and stakeholders were uniting to see this done, stating that the requirements were too stringent to be met.

As mentioned above, this pushed for the matter to be debated in Congress. Additionally, when the stats for Meaningful Use of EHRs came out, the adoption rates for Stage 2 were significantly lower than those of Stage 1.

My views are that the CMS must have already been under immense pressure, and looking to amend the rule, when Congresswoman Elemers reintroduced the bill in Congress. This seems to be the icing on the cake, and could have prompted CMS to finally make the crucial decision.

Leave a comment

Redefine your ICD-10 Costs to implement them on time

The most important reason that makes physicians reluctant to implement ICD-10 is the entire cost of conversion perceived by many in the healthcare industry. A study published in the Journal of AHIMA (JOA) has tried to counter the fears evoked by past researches that gave huge ICD-10 implementation costs.

ICD 10 Guide

The new study puts the price of ICD-10 conversion for small practices from $1,960 to $5,900. Let’s see what parameters were applied for JOA research to identify the range of ICD-10 implementation cost for small medical practices.

ICD-10 Training of practice staff

The research set strict number of hours for training of the medical and non-medical staff of the practice. The cost of 32 hours of training for each practice staff member and three hours for the physician was capped at $3,100. Another $600 was set for buying the two ICD-10 code books.

The cost estimated included the following aspects of ICD-10 training:

  • Education of entire medical practice staff about ICD-10 code sets and tools of implementation.
  • Awareness and training of the actual codes, covering the practice specialty.
  • In-depth training sessions on comprehensive diagnostic and procedural ICD-10 codes.
  • Special training sessions on dealing with specialty codes.

Given the number of staff in a small practice; the cost of training can also go down further.

Updating EHR systems

The estimated cost for software update for ICD-10 given in the JOA research is zero. This is a surprise for those physicians whose vendors are asking for a good amount of money for the updates. As quoted in the study, “Many vendors are including the ICD-10 software update as part of their routine annual software update at no addition cost resulting in physician offices having no incremental ICD-10 related costs associated with their billing, Practice Management and EMR software.”

Depending on your vendor contract, this is a considerable sum of money that you wouldn’t have to pay for ICD-10 conversion. However, if you are among the less lucky ones, then it’s time to replace your EHR vendor.

A word of advice

Being a small medical practice, you don’t have a huge budget that will allow you to experiment around. Therefore, the best possible option is to outsource your billing to a professional billing company. This way you will save your cost of staff training and software updates or replacements.

Download your free ICD 10 Guide and jump start your ICD 10 training now!

Leave a comment

Telemedicine and EHR: Changing the shape of Primary Care in rural areas

Primary care physicians are rapidly adopting the growing field of telemedicine to provide timely care to their patients. Coupled with primary care Electronic Health Records (EHRs), telemedicine enables physicians to defy place and time boundaries to assist patients with quality care.

This trend is gradually picking up pace among primary care practitioners in rural areas to help people who live wide distances apart. Through telemedicine, physicians can provide remote medical care to the patients who are in need of physician advice for non-emergency purposes.

Primary Care EHR

Some primary care physicians are hesitant to adopt telemedicine, fearing this approach may replace them physically and will have a devastating impact on their practice. Telemedicine physicians have proved them wrong.

Primary care physicians have been helping their patients with medical advice on the telephone for a long time. As time progressed, communication has become more face-to-face, using video conferencing which strengthens patient-physician relationship.

This form of healthcare has been most beneficial for mental health patients who are reluctant to be seen at the physician’s practice, which is still considered a stigma in rural areas. Diabetics, hypertension patients and others who need a prescription refill can connect with their primary physicians via technology.

This approach is particularly helpful for physicians who do not have to stay long hours in the clinic. With patient records available on their EHRs, they can advise their patients from comfort of their home. Moreover, if they are using a Cloud-based Primary Care EHR, then all you need is a working internet connection to access patient records.

Jonathan Linkous, chief executive officer of the American Telemedicine Association rightly said, “What’s different is the change in technology and access to broadband that makes it more widely available to doctors and patients.”


Dangers of Copy/Pasting While Using EHR

American Health Information Management Association (AHIMA) published a report that said 80%-90% of physicians use the function of copy & paste, while 20%-78% create notes from copied texts. It is not a surprise that physicians are making lot of mistakes while making notes in their Electronic Health Records (EHR) because of this practice.


Risks of copy & pasting in EHR

Physicians usually copy/paste the previous visit’s treatment plan as a follow-up. This may be dangerous to the patient’s condition in an intensive care unit (ICU), where minor incorrect information may cost their life.

Copying previous data in a hurry will put the patient in fatal risk, as the charts are not up-to-date with new details of the patient’s condition.

This is not only a risk for the patient, but may also be problematic for your Revenue Cycle. Let’s say physician copies patient clinical details from previous visit in the new chart and sends the details to billing department. The billing staff may create a duplicate claim, which is going to be declined by the insurance provider. In case if the claim is processed, then the physician will have to bear penalty during the audit.

Copy and paste issue in Electronic Health Records (EHRs) is a huge concern among healthcare professionals. Director of AHIMA, Diane Warner highlighted this issue while speaking at the MGMA event in 2013. Warner said that large number of medical errors had been the result of copy/paste function in EHRs. Also, physicians would bill inappropriately for the services they never provided.

She added that most of the physicians are using this function without the purpose of committing fraud by duplicate billing, but their unawareness has landed them in great troubles.

However, copy/paste is not a risk in every template. Physicians can use this function to copy demographics, some long standing histories and allergies, and regular medications.

But the best practice of data recording is to take down information on every visit of the patient, or inquire if there has been any change in previous demographic details of the patients. This way, the physician will avoid the possibility of any fatal mishap or audit fraud.

Dr. Olga Leonardi – CureMD Success Stories from CureMD


Optimizing Revenues With a Pediatric EHR

When I’m told of a generic Electronic Health Record (EHR) deployed at a pediatrician’s practice, the image of a small child wearing a free-size shirt comes to my mind. In simpler terms, it is too big for the child.

Similar to the oversize shirt on a six-year-old analogy, a generic EHR has been built keeping in mind the specifics for adult care. With a Pediatric EHR Software, however, vendors have incorporated the requirements of pediatricians into this specialty-specific software.

In addition to children-specific ranges, different categories such as more precise dosage scales (as children have less intake capacity than adults), growth charts and pediatric templates are also available.

Pediatric ehr (2)

Stop viewing your EHR as a government-enforced requirement and start focusing on how your practice can benefit from it. Here’s how you can do so:

Customize your templates

There are numerous customizable templates including those for abdominal pain, weight loss and adolescent psychiatry to choose from. Customize your favorites list to save time during patient encounters.

Next, tweak your templates to best suit the needs of your comfort and practice. Vendors offer free customization of a particular number of templates during the initial implementation process, so I’d advise you to do so right at the start.

However, if you haven’t done so or if you realize the need for changes later on, the vendors will charge a modest price. Don’t think of it as an added cost, but instead as an investment. This is because you’ll save a lot of time and effort if you accumulate patient visits over time, and that will be a huge cost saving in itself.

Tracking your patient

A pediatrician’s relationship with a patient is a long and delicate one; one that needs to be handled with the utmost care and responsibility. The effective documentation of clinical encounters, sick and wellness visits for example, will be pivotal in the estimation and analyses of different growth trends and illnesses.

You must also integrate customizable screening questionnaires with your progress notes for tracking behavioral issues such as anxiety and autism to identify if the patient suffers from such conditions. The results can be electronically shared with relevant industry specialists such as psychiatrists to cure the issues early on.

In addition to the time-saving by which you can see more patients and earn more money, you’ll attract a lot of new patients. How? As you’re ensuring better care, satisfied parents will refer your practice to other parents. Moreover, industry specialists to whom you’ve referred patients for further treatment will refer your name to those seeking pediatric care.

Additionally, this Top Ranked EMR Software automatically creates growth charts via clinical calculators using data such as patient BMI, length, etc. This way, you won’t have to spend additional time and schedule more visits diagnosing issues that the system has calculated for you, and you can move to the treatment straightaway.

The family profile feature can help enhance efficiency. If the records of a child’s siblings are present in your database, the data doesn’t need to be re-written and can simply be attached. In addition to identifying genetic trends, you must use this tool for group scheduling patients belonging to the same family to save time. Numerous new clients will also come your way as parents usually take all of their children to the same pediatricians.

Testimonials CureMD from CureMD

Patient Portal

Use pamphlets, kiosk computers at the reception, other such mediums to get your patients (or parents in the case of younger patients) to use your patient portal. The younger generation in particular is very tech savvy; make the most of this.

Once they realize that they can receive education and wellness material online, view their lab results and clinical encounter data, and order refills online, they will rush to this medium.

Moreover, when they can communicate online, you will be able to solve most of the simpler problems without scheduling visits.  The time saving will be immense, and you will be able to schedule other patients during these slots.

You can always assign your nurse or some other staff member to handle the portal, and to direct the more important issues your way.

These are some of the most efficient methods you can use to optimize revenues at your pediatrics practice using an EHR built specifically for a pediatrician. The key here is to optimize the usage of your EHR, which will automatically optimize revenues for your practice.